Grundfos MTBF Policy

A few months ago at a IEC Dependability standards meeting, I met Thomas Young Olesen of Grundfos and we talked a little about NoMTBF. He said their company has a polity to not use MTBF. YES! So I asked for permission to post some information about the policy.

One interesting part of their internal site was a MTBF Calculator.

MTBF

 

This is just a screen shot, yet by clicking the “I’m feeling lucky” link to get a new number. There is a short animation of rolling numbers (ala slot machine) and a new number appears. I’m told is a random number generator behind the scenes and suitable substitute for MTBF – given they are rather meaningless to begin with.

I like this company and this policy.

Thomas also sent me a short slide set that explains the policy a little more conventionally.

Does your company have such a policy? If so, please ask for permission to share here and lauded as one of the enlighten companies of the NoMTBF era. If not, why not?

About Fred Schenkelberg

I am an experienced reliability engineering and management consultant with my firm FMS Reliability. My passion is working with teams to create cost-effective reliability programs that solve problems, create durable and reliable products, increase customer satisfaction, and reduce warranty costs.

1 thought on “Grundfos MTBF Policy

  1. I wrote the article on Grundfos’ Intranet after someone used 3000 Euro of the company money buying a MTBF. They might as well have burned them :-)
    Then we added the slides in order to give a serious touch to what was actually started as a joke for April 1st. That made it possible for the document to survive, and we now have a clear statemet about MTBF policy – No MTBF policy, it is.

    The 3000 Euro (4050 dollars) expensive MTBF report stated a 10% cummulated failure rate after 14 years. But then, in the chapter Notes, it was written:
    “Electrolytic capacitors (….) and fan show, in addition to the random failures, a wear-out failure mode, which has effect significantly earlier than for the other components.
    According to well-known manufacturers the wear-out of electrolytic capacitors has effect after about 10 to 15 years depending on operating conditions (….)
    The fan used has according to data sheet a 10% failure-life of 2.3 years at
    70° C.”

    My conclusion is that the MTBF is meaningless. The fan is needed, and if it fails after two or three years then the whole machine fails.

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